Privacy Policy
Last updated: July 07, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, upload health data, or contact us for support.
Personal Information
- Account information (username, email address, password)
- Profile information (profile picture, timezone preferences)
- Health data (sleep hours, step counts, SpO2 levels)
- Communication preferences and privacy settings
Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Log data (IP address, access times, error logs)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our health tracking services
- Create personalized health insights and recommendations
- Enable social features like leaderboards and achievements
- Send you important account and service notifications
- Respond to your comments, questions, and support requests
- Detect, prevent, and address technical issues and security threats
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:
Public Information
- Your username and health metrics may be displayed on public leaderboards unless you enable privacy settings
- Your profile information may be visible to other users unless set to private
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Email delivery services (SendGrid)
- Database hosting and cloud storage providers
- Analytics and monitoring services
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure password hashing and storage
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Privacy Controls: Manage your privacy settings and data visibility
- Data Export: Download your health data in portable formats
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can delete your account and associated data at any time through your account settings.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure appropriate safeguards are in place for such transfers.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@sentnotes.com
- Address: SentNotes Health Platform